Group Class – Cancellation Policy

1-on-1 lessons: 

Cancellation Terms: 

• There is free cancellation if you cancel 24 hours or more before the lesson. 

• If you cancel within 24 hours, you will be charged the full price of the lesson. 
  
  

Weekly Group Classes:

Cancellation Terms: 

• If you join the class for one lesson and find it does not suit you, please contact us before the next class to withdraw from the term. You will not be charged for your first class. 

• There is free cancellation of an individual class inside of a term if you cancel 24 hours or more before the lesson. 

• When a student cancels less than 24 hours before class, they will be charged.

• Students who fail to notify TA of any absence beforehand will be charged for the missed class.
  
  

Intensive Group Classes: 

Cancellation Terms: 

• If you join the class on the first day and find it does not suit you, please contact us before the next class to withdraw from the term. You will not be charged for the first class. 

• Should you fail to notify us of an absence from the class before 7pm the day prior, you will be charged for the missed class(es). 
  
  

Cram Sessions: 

Cancellation Terms: 

• Cancellation of the class must be made at least 24 hours before the course starts or else the full class will be charged.
  
  

Cancellations can be made by calling 050-6868-2121 or emailing support@tokyoacademics.com