Group Class Policy

A. FREE Level Check 

For parents and students who are unsure about the correct course of study, we recommend taking mock tests or a diagnostic meeting to find the class that best suits their needs. Please email us at support@tokyoacademics.com to set up an appointment.

B. Custom Request Classes 

If our current class offerings and schedule do not suit you, or you are looking for a more personalized curriculum, we can also create a custom group class. 

• Parents and students are welcome to request a class on any subject either in-person or online. 
• The schedule, duration and frequency will be determined by student and tutor availability and need. 
• Custom classes require a minimum of 2 students per lesson. 
  • Classes where only 1 student is able to attend will be invoiced at the private lesson rate.

If you are interested in exploring options for custom group classes. Please contact us: support@tokyoacademics.com or 050-6868-2121 

C. Redundant Classes (Weekly Group Class) 

Each week, we may run multiple classes with the same title that cover the same content. To avoid covering the same lesson content multiple times, please sign up for only one of these recurring classes each week.

D. Class Billing 

Weekly Group Classes 

• Weekly classes are billed at the end of the month.
• Families are billed only for the classes they have registered for and attended (with the exception of cancellations made less than 24 hours in advance).
• Families are not charged for the first class from the courses which they have unenrolled from. 

Intensive Group Classes 

• Intensive classes are billed at the end of the month.
• Families are not charged for the first class from the courses which they have unenrolled from. 
  
  

E. Class Location

• All of our group classes will either be held in person, at our Learning Centers in Nishiazabu and Futakotamagawa OR online. Please be sure to check the location before registering.
• High school level group classes can be joined remotely with the permission of the instructor. 
• We do not offer hybrid group classes for elementary or middle school classes. 
  
  

F. Entry Assessments 

Prior to their first class, students will be required to complete entry assessments for test prep courses. Failure to complete an entry assessment can impact students negatively as they may enroll in a class that is too easy or too difficult for their current skill level, and will have a harder time tracking their progress throughout the course. 

• For SAT®: Please complete an official mock test on BlueBook and send us a screenshot of the score, or send a screenshot of your most recent official results. 

• For SSAT: Please complete an unofficial mock either at home or at Tokyo Academics, and share the results, or share the results of your most recent official test. 
  
  

G. Registration Policy: 

• For our weekly group classes, students can join classes after the start date (EXCEPT for SAT® classes).
• For our intensive (daily) group classes, please inquire if you would like to join after the start date. 
• For both weekly and intensive (daily) group classes, make-up lessons may be recommended or required if joining after the start date. 
• To join or audit a class, students MUST register 24 or more hours before the next lesson.

For questions, please feel free to email us: 

• For general inquiry – support@tokyoacademics.com
• For concerns on invoice and payment process – billing@tokyoacademics.com